Staying in Control at Bassbet

At Bassbet, we prioritize player well-being and actively promote responsible gambling. We understand that gaming is meant to be an enjoyable experience, but we also recognize its potential risks. Our mission is to foster a secure and supportive environment where entertainment never turns into harm.

Tools to Help You Manage Your Play

To help you maintain healthy gaming habits, we provide several control features:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps to stay within your budget.
  • Wager and Loss Limits: Control your spend by defining how much you can bet or lose.
  • Session Time Limits: Choose a time limit for each session and avoid playing beyond it.
  • Self-Exclusion: Temporarily pause your activity for a chosen period (from 24 hours to 30 days or more).
  • Permanent Account Closure: If needed, you can request to close your account at any time.

Signs of Gambling-Related Issues

Gambling should be recreational. If you experience any of the following, it may signal a problem:

  • Trying to win back lost money or gambling to make income
  • Borrowing money to continue gambling
  • Playing longer or spending more than planned
  • Ignoring responsibilities or relationships due to gambling
  • Using funds meant for essentials to gamble
  • Constant thoughts about betting or your next game

Answering “yes” to any of these may indicate a gambling issue. Please take action early and seek guidance if needed.

Responsible Gaming Best Practices

To stay on track and keep gambling fun, we encourage players to follow these tips:

  • Establish a loss limit and never exceed it
  • Treat gambling as a hobby, not an income source
  • Avoid gambling with borrowed money
  • Set time limits and take breaks
  • Maintain a balanced lifestyle with other interests
  • Never play while stressed, intoxicated, or upset
  • Only use money you can afford to lose — not funds for essentials

Self-Check and Assistance

Not sure if your habits are healthy? Try our self-assessment quiz to evaluate your play. If you need guidance, contact our dedicated Responsible Gambling Team at [email protected] or reach us via Live Chat.

How to Take a Break or Close Your Account

We offer both temporary and permanent options:

  • Temporary Self-Exclusion: Pause your gaming for 24 hours up to 30 days
  • Permanent Self-Exclusion or Closure: Contact [email protected] or use Live Chat to close your account
  • Withdrawal Reminder: Please request payout of your remaining balance before closure
  • Reopening Requests: Accounts closed for non-gambling-related reasons may be reactivated after a safety review. Reactivation is not guaranteed and is at our Responsible Gaming Department’s discretion.

Safeguarding Minors from Gambling

We are committed to preventing underage access:

  • Gambling at Bassbet is only for those aged 18 or older
  • Use parental control tools such as Net Nanny or Qustodio to restrict access
  • Keep login credentials and financial information secure
  • Avoid leaving your account open or saving passwords on shared devices

To learn more about protecting children online, visit www.betterinternetforkids.eu.

Help for Problem Gambling

If you or someone close to you may be facing gambling addiction, we urge you to seek support. Trusted organizations include:

  • Gambling Therapy
  • Responsible Gambling Foundation
  • Gamblers Anonymous
  • Gam-Anon

You can also install BetBlocker to block access to gambling websites.

For confidential support, reach our team at [email protected].

Get in Touch

If you have questions or need help regarding responsible play, contact us anytime at [email protected] or use our Customer Support services.

Remember: Gambling is meant to be fun and safe. Stay mindful, play responsibly, and don’t hesitate to seek help when needed.